Your limits

Casino Stars Responsible Gambling: Still a Pastime, Not a Plan

Play only from 18+, and every account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Casino Stars Ltd. (C-26590, Malta) holds a full Malta Gaming Authority licence — number MGA/B2C/954/2015 — independently audited by BMM Testlabs and iTech Labs.

Key details

What should I know before I play here?

You will know the age limit, the licence, and where Australian help sits before you spend.

Minimum age18+

LicenceMGA/B2C/954/2015

National registerBetStop

Helpline1800 858 858

Questions by email[email protected]

Five tools

Open the settings and choose your ceiling

Nothing is hidden: each of the five controls sits in your account, ready before you play.

Spending you have decided

A deposit limit caps how much you can add to the account within the period you choose. Set it when spare money is clear, not after a session has run long.

Cap the session loss

A loss limit caps what a session can take back before play stops. Switch it on if losing more than planned would sit badly the next morning.

Clock that speaks up

A session time reminder shows a message at the interval you set. Turn it on when playing alone for hours feels normal rather than noticeable.

Close the door on play

Self-exclusion closes gambling in the account for the whole period you choose. Use it when you want a firm stop rather than a smaller ceiling.

A clear view of play

Reality checks show how long the session has lasted at points you pick. Switch them on when you want a clear picture of time spent playing.

Control within reach

A limit in the account, before you play again

You will have a limit confirmed in your account and visible the next time you log in.

Profile and settings

Log in and open the settings area from your profile. Check you are on the separate controls for deposit, loss and session time, not the payment page.

Picking the right control

Choose which control to change and pick the figure or interval that matches your budget. Deposit, loss and session time are set apart, so each one needs its own choice.

A period you choose

Choose how long the limit should run and note what the screen states about timing. A limit lives on the account, so it applies the next time you sign in.

Saved instead of forgotten

Confirm the change, then reopen the settings screen to see the limit listed. Saving done, and the ceiling sits there before your next deposit rather than after.

Getting out while it still feels easy

Noticing a sign early is what turns a bad stretch into a decision rather than a debt. The first step is small: a limit in the account, or a pause in place of another session.

Read these slowly and honestly, thinking about the last few weeks rather than today.

Spending past the amount you had in mind
Chasing a loss with a larger deposit
Keeping play hidden from your partner
Borrowing money to keep an account funded
Play crowding out sleep, work or family
Feeling flat until the next session
Saying you will stop, then not stopping

Underage access and the people standing beside them

Ages checked at sign-up, devices that refuse gambling pages, and a way for relatives to speak up.

Signing up for the first timeAge is confirmed at sign-up, so nobody under 18 ever holds a Casino Stars account. Photo ID, proof of address and a card image are reviewed before the first withdrawal, which quietly closes the gap on borrowed details.

Can I protect the family laptop?Software installed on a shared computer or phone can block gambling pages for every user of that device, not just one profile. Choose it before a curious teenager finds the browser history, and set the password with someone else present.

A calmer opening sentenceA relative who wants to help can raise the subject plainly, without accusation, and then call the National Gambling Helpline themselves. That line advises families as well as players, around the clock, on 1800 858 858.

You want a break, you want it over

This block settles which stop to choose, and how firmly each one holds.

Time-out from playA pause in your account holds play for a period you choose, and you can usually return once it ends. It suits a break of hours or days, and it is started from your account settings.

Close your own accountA self-exclusion in the account closes access for a long period, and it will not be undone early. You start it yourself from the settings and play stays shut for the full period you agreed.

What is BetStop for?BetStop is the Australian Government register run through ACMA, covering at least 3 months and up to a lifetime. Applying takes about 5 minutes online, and you may nominate someone to support you. betstop.gov.au

Talk to someone

People you can ring tonight

Saying it out loud to a stranger is the step our own support team cannot take for you.

National Gambling Helpline

A national line answers at any hour of the day or night, every day of the year, with confidential chat and email counselling, self-help tools and details of services near you. It is free for players and for worried relatives. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across the country for people who gamble and want to stop, giving players and their families a room of others who understand the situation without judgement. gaaustralia.org.au

National Debt Helpline

Free financial counselling takes the panic out of gambling debt, helping players and relatives sort repayments and talk to lenders, on weekdays during business hours. ndh.org.au

Plain talk

Doubts at the deposit screen

Best read when a limit, a break or a closed account looks like the next move.

Can self-exclusion be lifted before it ends?+

No. A self-exclusion in the account runs for the full period you chose, and nothing in the settings shortens it. BetStop, the national register, cannot be cut short either, with three months as its shortest term.

How do I close my account permanently?+

Ask the support team at [email protected] and they will close it for you. The account section shows a confirmation once that is done, and no new play or deposit is possible from then on. Duplicate accounts are closed too, as only one per player is allowed.

If I take a break, when can I play again?+

A pause in the account blocks deposits and play for the length you pick, while your balance and history stay where they are. Play opens again by itself when the break ends, with no request needed.

Why does the casino ask me to prove my age?+

Age checks in the account keep the site to adults of 18 and over, as the licence requires. A photo ID is compared with your details before play and before any withdrawal goes out.

Where can I get advice about a family member's gambling?+

The National Gambling Helpline takes calls from relatives as well as players. Its counsellors talk through what you can do, and the line is free and runs at any hour of any day.

Can I set my limits from my phone?+

Limits sit in the account section of the mobile version too, so the phone browser reaches the same deposit, loss and session controls. What you set there is identical to the desktop page.